Introduction
Welcome to SCALE Premier Transport. By accessing our website, creating an account, requesting services, or booking transportation, you agree to be bound by the following Terms and Conditions. These terms govern your use of our services, website, and any related offerings provided by SCALE Premier Transport.
Services
SCALE Premier Transport provides luxury ground transportation and professional chauffeur services, including but not limited to executive and corporate travel, government transportation, private client services, airport transfers, security services, and special events transportation. All services are subject to availability and confirmation.
Booking and Reservations
All reservations must be requested in advance and are subject to confirmation by SCALE Premier Transport. A booking is not considered confirmed until acknowledged by our team. We reserve the right to decline or cancel service requests at our discretion.
Payment Terms
Payment terms, including rates, deposits, and applicable fees, will be communicated at the time of booking. Payment is required as outlined in your service agreement or invoice. Failure to remit payment may result in cancellation of services and restriction of future bookings.
Cancellations and Changes
Cancellation and modification policies vary depending on the type of service booked. Clients are responsible for reviewing cancellation terms provided at the time of booking. Late cancellations or no-shows may result in charges as outlined in your agreement.
Service Time and Additional Charges
Service time is calculated based on scheduled pickup and drop-off times. Additional charges may apply for extended service time, waiting time, itinerary changes, tolls, parking, fuel surcharges, or other unforeseen circumstances.
Security and Armed Protection Services
Security and armed protection services are available upon request and must be booked at least 24 hours in advance. Availability is subject to compliance with applicable laws and regulations. Additional terms and fees apply to security services.
Client Responsibilities
Clients are responsible for providing accurate booking information, including pickup locations, contact details, and itinerary changes. Clients are expected to conduct themselves respectfully and comply with all applicable laws during service.
Vehicle Use and Conduct
Smoking, illegal substances, and unsafe behavior are strictly prohibited in all vehicles. Clients may be held financially responsible for damage, excessive cleaning, or misuse of vehicles.
Limitation of Liability
SCALE Premier Transport is not responsible for delays caused by circumstances beyond our control, including but not limited to traffic, weather conditions, road closures, mechanical issues, or acts of God. Liability is limited to the cost of the service provided unless otherwise required by law.
Privacy and Confidentiality
Client privacy and confidentiality are core values of SCALE Premier Transport. Personal information is handled in accordance with our Privacy Policy and will not be shared except as required to provide services or comply with legal obligations.
Website Use
All content on this website is the property of SCALE Premier Transport and may not be copied, reproduced, or distributed without prior written consent. Unauthorized use of this website may result in legal action.
Account Creation
When creating an account, you agree to provide accurate and complete information and to maintain the confidentiality of your login credentials. You are responsible for all activity conducted under your account.
Governing Law
These Terms and Conditions are governed by the laws of the State of Georgia, without regard to conflict of law principles.
Changes to Terms
SCALE Premier Transport reserves the right to update or modify these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms and Conditions or our services, please contact SCALE Premier Transport through the contact information provided on our website.